Acceptance of Terms

By accessing or using our website www.lenoxinstruments.ca, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please do not use our site or services.

About Us

Lenox Instruments Canada specializes in the distribution of premium-quality dental, surgical, and veterinary instruments. All products are offered for professional and lawful use only.

Use of the Website

You agree to use this website for lawful purposes only. You must not use our website:

  • To commit fraud or other criminal offenses

  • To transmit harmful or malicious code

  • To copy or misuse content without written permission

  • To violate any applicable local, national, or international law

Product Descriptions and Availability

We strive to ensure all product descriptions, pricing, and availability details are accurate. However:

  • We do not warrant that descriptions or other content are always accurate, complete, or error-free.

  • We reserve the right to modify or discontinue products at any time without prior notice.

Pricing and Payment

All prices are listed in CAD (Canadian Dollars) unless otherwise stated.
We accept secure payments through:

  • Major credit/debit cards

  • PayPal

  • Other authorized gateways (where applicable)

Prices are subject to change without notice. In case of pricing errors, we reserve the right to cancel any orders placed at the incorrect price.

Shipping and Delivery

We aim to process and ship orders promptly. Delivery timelines are estimates only and may vary due to:

  • Product availability

  • Shipping provider delays

  • Destination address or customs clearance

Customers are responsible for any customs fees or import duties outside of Canada.

Refer to our Shipping Policy for full details.

Returns & Refunds

Please refer to our Refund and Returns Policy for detailed information on eligibility, procedures, and conditions for returning products.

Intellectual Property

All content on this website — including text, logos, graphics, product images, and trademarks — is the intellectual property of Lenox Instruments Canada and is protected under applicable copyright and trademark laws.

Reproduction or use of this content without written permission is strictly prohibited.

Limitation of Liability

Lenox Instruments Canada will not be liable for any:

  • Indirect, incidental, or consequential damages

  • Loss of business, revenue, or profits

  • Damages arising from use or inability to use our products or website

All instruments are intended for professional use only. Users are responsible for the proper handling and maintenance of products.

Warranty Disclaimer

We provide quality assurance for all products under normal use. Any warranties (express or implied) will be limited to the extent permitted by applicable law.

Please contact us directly for warranty inquiries or claims.

Links to Third-Party Websites

Our website may contain links to third-party websites. These links are provided for convenience only. We are not responsible for the content, privacy practices, or services of any linked websites.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the Province of Ontario and applicable laws of Canada. Any disputes will be handled in the jurisdiction of Ontario.